A majority of IK products can be registered using the
Authorization Manager. To view the incompatible products, click
here.
If your Authorization Manager is not accepting your serial number, this may be because it found a wrong character inserted to your serial.
Pease see below for the most common errors:* Typing a 0 ("zero" number) instead of an O ("o" letter)
* Typing 1 ("one" number) instead of an I ("i" letter)
* Typing 2 ("two" number) instead of an Z ("z" letter)
* Typing 5 ("five" number) instead of an S ("s" letter)
* Typing 8 ("eight" number) instead of an B ("b" letter)
* Typing a "." (point) instead of a "-" (minus), and vice-versa, is one of the most common occurrence.
Suggestions:* When possible, please copy and paste the information.
* Cut off all the leading and trailing spaces, these are seen as 'characters'.
* Please type all codes UPPERCASE during the installation and registration process.
* Check that the Serial Number that you are entering matches with the product installed.
If you still need help after reading this FAQ, contact our support team
here.
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FAQ ID: 9