My iRig Keys I/O doesn't playback any audio. What is going on?

Make sure to connect your headphones or external speakers directly to the iRig Keys I/O unit. After connecting headphones or external speakers, tap the ALT button, then turn the DATA knob/button to adjust your output level.

Make sure to have a compatible app such as *SampleTank CS for iOS, *Syntronik CS for iOS, or any of our other Core MIDI compatible apps open when using your device. An app will be required for the iRig Keys I/O to operate properly on iOS. The iRig Keys I/O will work with any Core MIDI compatible apps.

*Make sure to register your iRig Keys I/O to unlock bonus gear in these apps. Read more here.

The iRig Keys I/O series of products are I/O (Input/Output) devices, which means they handle both audio input and output. Because of this, the connected iOS (iPhone/iPad/iPod Touch) device's speakers will disabled upon the iRig Keys I/O connection.

At this time, it is not possible to route the audio output to your iOS device speakers when using I/O devices. This routing is set this way by iOS. You can route to Bluetooth/Airplay devices, but not to the built-in speakers. We do hope Apple allows this in future iOS updates, but at this time it is not possible.

If this FAQ did not help get you started, please reach out to our support team here.

 
FAQ ID: 1234