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Why does ARC Studio have to be connected via USB to the computer?
How do I transfer my TONEX Library or Presets?
How do I transfer my TONEX purchases between platforms?
How do I manually install SampleTank sound content?
How do I transfer or back up my AmpliTube presets?
How do I transfer, share, or back-up AmpliTube, SampleTank, or VocaLive iOS projects and presets?
Will my app purchases transfer between iOS, Android, and Mac/Windows versions?
I have multiple iOS devices, how do I transfer in-app purchases between them?
How do I transfer projects between Mac/PC and iOS?
Can I get my apps on both my iPad and iPhone? What if I change devices do I lose my apps?
If I upgrade to T-RackS 5 MAX, can I sell/transfer my previous T-RackS plugins/collection?
Will my app purchase and/or in-app purchases transfer between iOS, Android, and Mac/Windows versions?
Are my Custom Shop purchases transferable to other Users?
Can I install the individual plugins on an offline computer?
How do I perform an offline authorization with the Authorization Manager?
Can I change the amount of a Promo Code once generated?
Does my studio computer have to be connected to the internet to use Custom Shop?
If I purchased the in-app recorder on my AmpliTube app, will it appear within VocaLive?
I want to upload a Song but, after inserting the web address in my browser, I don't see the upload page. What am I doing wrong?
Where can I buy a License Transfer Credit?
I'd like to transfer my IK product license to another person. How can I do that?
I received this message: “The Serial number has been already registered by another user.”

Here are our current trending articles:

 

HARDWARE

iRig BlueBoard Firmware Update / Troubleshooting Steps
iRig ASIO Drivers - Info & FAQs
Using iRig 2 with Android
What is AXE IO Re-Amping vs Virtual Re-Amping and why is this important for guitar players?
How to stream on Facebook/Instagram Live or other services with iRig products
Getting Started with your iRig product

 

SOFTWARE

macOS Big Sur (version 11) Compatibility and Product Info
ARC 3 Tech Tips & Frequently Asked Questions
Getting Started with Total Studio 2 MAX Bundle
macOS Mojave (10.14) & Catalina (10.15) Permissions Explained
AmpliTube 5 Frequently Asked Questions
Locating and Downloading your Software Products in IK Product Manager - and all IK Product Manager FAQs

 

MOBILE APPS

Troubleshooting: No Audio or Sound Output with AmpliTube iOS?
How do I use AmpliTube or VocaLive with Spotify and Apple Music?
Are my IK Multimedia apps compatible with iOS 15?
How Do I Unlock the iOS Apps that came with my iRig product?
Can I move my in-app purchases between the various AmpliTube apps?
Will my app purchases transfer between iOS, Android, and Mac/Windows versions?

 

SALES & OTHER

I've received Internal Server Error (code -502), what does this mean?
How do I download and get started with my software? (Digital Delivery)
What does my Order Status mean?
Sales and Ordering FAQs
What is the Total number of JamPoints you can redeem in the IK Store?

 

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