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How do I transfer, share, or back-up AmpliTube, SampleTank, or VocaLive iOS projects and presets?
Will my app purchases transfer between iOS, Android, and Mac/Windows versions?
I have multiple iOS devices, how do I transfer in-app purchases between them?
How do I transfer projects between Mac/PC and iOS?
Can I get my apps on both my iPad and iPhone? What if I change devices do I loose my apps?
If I upgrade to T-RackS 5 MAX, can I sell/transfer my previous T-RackS plugins/collection?
Will my app purchase and/or in-app purchases transfer between iOS, Android, and Mac/Windows versions?
Are my Custom Shop purchases transferable to other Users?
Can I install the individual plugins on an offline computer?
How do I perform an offline authorization with the Authorization Manager?
Can I change the amount of a Promo Code once generated?
Does my studio computer have to be connected to the internet to use Custom Shop?
If I purchased the in-app recorder on my AmpliTube app, will it appear within VocaLive?
I want to upload a Song but, after inserting the web address in my browser, I don't see the upload page. What am I doing wrong?
Where can I buy a License Transfer Credit?
I'd like to transfer my IK product license to another person. How can I do that?
I received this message: “The Serial number has been already registered by another user.”

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SOFTWARE

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MOBILE APPS

Troubleshooting: No Audio or Sound Output with AmpliTube iOS?
How do I use AmpliTube or VocaLive with Spotify and Apple Music?
I purchased an App in the App Store or Google Play Store, do I have to buy it again?
How Do I Unlock the iOS Apps that came with my iRig product?
Can I move my in-app purchases between the various AmpliTube apps?
Will my app purchases transfer between iOS, Android, and Mac/Windows versions?

 

SALES & OTHER

I've received Internal Server Error (code -502), what does this mean?
What is the difference between Crossgrade, Upgrade, or MAXgrade and how do I qualify?
How do I download and get started with my software? (Digital Delivery)
What does my Order Status mean?
Sales and Ordering FAQs
How do I redeem my $50 coupon for MixBox and who qualifies?

 

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