Why can't I see the latest piano I've installed?

If you're not seeing the latest piano, make sure to check that you've installed the sound content from the IK Product Manager. These types of downloads can be found in the Sounds tab.

If you're sure the sound content is installed, and you still do not see the piano, this might mean your app is out-of-date. Make sure to install the latest version of Pianoverse using the IK Product Manager. Please note, the Liberty Upright piano will require version 1.0.5 or later.

Now that you're sure you are on the latest version, if you still do not see the latest piano, go back to the IK Product Manager and try un-authorizing, then re-authorizing Pianoverse.

If the piano still does not unlock, please contact our support team here.

 
FAQ ID: 1504