This is a guide to help you get SampleTank 4, SampleTank 4 SE, SampleTank 4 MAX, or additional SampleTank 4 expansion libraries installed and loading properly. All of these versions of SampleTank 4 will use the same installation method. Follow these steps below to get started with the IK Product Manager:
Follow these steps below to get started without the IK Product Manager:
Mac:Mac HD > Users > Shared > IK Multimedia > SampleTank 3 Mac HD > Users > Shared > IK Multimedia > SampleTank 4 PC: C:\Users\Public\Documents\IK Multimedia\SampleTank 3 C:\Users\Public\Documents\IK Multimedia\SampleTank 4
If you use a custom installation path for your Instruments make sure to install all parts of your sound content to the same location.
The images above show how your SampleTank 4 sound content folder's top level should look when using a custom install path. Notice there is a certain folder structure here. If this is structure is not seen by SampleTank 4, your sounds may not appear properly.
For extra help, you can find your user manual in My Products as well as the location below after the installation of SampleTank 4.
Mac: Mac HD > User > Name >Library > Documentation > IK Multimedia > Product Folder PC: C:\Program Files\IK Multimedia\SampleTank 4
If you still need help after this FAQ, contact support here.
FAQ ID: 1235