FAQ

If you could not find an answer to your problem in our FAQ pages, please submit a Tech Support Form

 

What is a Crossgrade?

 

A Crossgrade is simply a discounted price for users who own another qualifying IK product already.  Its not an upgrade, as it does not require a previous version of the same earlier product version, as normally one would find with an upgrade offer. To qualify for a Crossgrade to another product, you must be registered with a paid version of another IK Multimedia product over $/€ 99 or higher. This allows for any IK user to expand into our wide range of music creation tools.

There is no loss of a previous license, only a discount!

A Crossgrade example would be if someone owns AmpliTube software but is now interested in keyboards and wants Miroslav Philharmonik 2. Instead of purchasing the full version, a discounted Crossgrade option is available at a lower price

To see if what Crossgrade products you qualify for click here.

Another way to check your eligibility is to add a desired item to your Shopping Cart. The IK webstore is designed to always offer the best pricing a user qualifies for.

 

What is an Upgrade?

 

An Upgrade is a discounted price for users who own another specific qualifying IK product.  An upgrade will allow users who want to stay up to date with the latest IK software at a discounted price, this is a more specific path with a deeper discount than Crossgrades. To qualify for an Upgrade to another product, you must be registered with a qualifying version of that product. This allows for loyal IK users to expand their collection of music creation tools.

There is no loss of a previous license, only a discount!

An example of an Upgrade would be if someone owns the SampleTank 4 SE software but is now interested in SampleTank 4 or SampleTank 4 MAX. Instead of purchasing the full version, a discounted Upgrade option is available at a lower price.

To see a manual listing of what products qualify for which pricing, click here.

To see if what Upgrade products you qualify for click here.

Remember you can also check your eligibility by adding a desired item to your Shopping Cart. The IK webstore is designed to always offer the best pricing a user qualifies for.

 

What is a MAXgrade?

 

A MAXgrade is a discounted price for users who own another specific qualifying IK product or collection. A MAXgrade will allow users who own larger collections to expand into different ranges of products, this is a more specific path with a deeper discount than Upgrades. To qualify for a MAXgrade to another product, you must be registered with a qualifying version of that product. This allows for serious IK users to expand their collections at a discounted price.


There is no loss of a previous license, only a discount!

An example of an MAXgrade would be if someone owns the AmpliTube MAX software collection, but is now interested in Total Studio 2 MAX. Instead of purchasing the full version, a discounted MAXgrade option is available at a lower price.


To see a manual listing of what products qualify for which pricing, click here.

To see if what MAXgrade products you qualify for click here.

Don't forget you can also check your eligibility by adding a desired item to your Shopping Cart. The IK webstore is designed to always offer the best pricing a user qualifies for.


Any further questions, please contact our team here.

 
FAQ ID: 1191

x
This site uses profiling cookies and third parties cookies. If you continue to navigate or close this banner, you consent to the cookies being used in accordance with our policy. To learn more or modify your cookies preferences, please read our Cookie Policy.

Please wait...

10% Complete (success)