Before contacting the Support team, please review your product's User Manual or review the FAQs below as there is a chance that your issue has been addressed already and can be quickly resolved.

EXPLORE QUICK SOLUTIONS

SOFTWARE

How do I use a custom path for my sound content? (SampleTank 4, Pianoverse, MODO DRUM, & more)

How do I activate or download my new TONEX Collections?

Is my Apple Silicon (M1, M2, etc) macOS system compatible with IK Products?

I don't hear audio on macOS what could be wrong? (Mic Permissions)

How to manage your sounds using IK Product Manager

How do I back-up or transfer my TONEX Library (Tone Models & Presets)?

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SPECIAL OFFERS8 THIS MONTH

Up to $/€600 off iLoud Precision studio monitors

Get MODO BASS 2 or MODO DRUM 1.5 $/€49.99 each, MAX for $/€99.99

Up to $/€100 off Pianoverse MAX and its 8 pianos

Up to 67% off your choice of Total Studio 4

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