iRig BlueBoard Firmware Update / Troubleshooting Steps

If you've recently purchased your iRig BlueBoard, it is very likely you are already on the latest firmware. To find out how to confirm this, click here

Make sure to try using a different USB port or different USB cable. If this does not help make sure to right click this software and run this as an administrator. Administrative permissions are required to use the iRig BlueBoard firmware updater.

If you still have issues when running this updater as an admin, before moving forward in this FAQ, please check that you are not already updated. When powering on your device, hold the A, B, or C pads. If any of these illuminate on power up, you are already updated and ready to go.

Important: Do not use any USB HUBS or Extension. If using a desktop use a USB port on the back of your system.

If these steps do not help, try the below steps:

1. Go into the Windows Task Manager on the Services tab.
2. Click on the "Services" or "Open Services" button.
3. Right click on the "Windows Search" service and stop it (if it's running).
4. Right click on the "Windows Search" service again and click on "Properties".
5. As "Startup Type" select "Disabled" (take note of the original setting so you can restore it later). Make sure that the service is now disabled and stopped.
6. Right click on the updater executable and run it as administrator.
7. Turn on your BlueBoard while holding down the "D" pad and proceed normally with the update. An explorer window might open and close repeatedly when connecting the BlueBoard and during the update, do not click inside it.
8. If the update succeeded and the BlueBoard works, go back to Services and restore the original setting for "Startup Type".
   
   

 
FAQ ID: 1303