IK Multimedia Product Warranty
For detailed warranty information, please refer to the PDF documents at the bottom of this page.
Before requesting warranty service, we strongly recommend that you:
1) Visit the FAQ Pages. Most common problems can be easily solved by consulting the FAQ Pages. Please take a look here before contacting Tech Support.
2) Contact IK Tech Support (if you can't find an answer to your problem on the FAQ pages).
To obtain warranty service, you must:
1) Be the original purchaser who bought from an authorized dealer/reseller and register your IK product within fifteen (15) days of purchase.
2) Call the numbers below during the warranty period to obtain a Return Authorization number and shipping instructions.
3) Ship the product as instructed to one of the addresses below (Do NOT send the product to your dealer), including the Product Return Form (available for download at the bottom of this page) and a copy of your proof of purchase.
| Europe IK Multimedia Production srl Via dell’Industria, 46 41122 Modena ITALY Phone: +39 059 285496 Fax: +39 059 2861671 |
US, Canada, Central and South America IK Multimedia US, LLC 1153 Sawgrass Corporate Pkwy. Sunrise, FL 33323 Phone: (954) 846-9101 Fax: (954) 846-9077 |
Other Countries Contact your Local Distributors OR Contact either the Europe or US office to find out where to send the product. |
4) IK Multimedia must be able to duplicate the related defect or problem at its facilities.
Warranty does not apply to damage to this product that occurred as a result of abuse or misuse, abnormal service or handling, accidental damage or exposure to extremes in temperature or relative humidity, improper installation, damage which may have been caused either directly or indirectly by another product, improper care, or if the product has been altered or modified in any way, or if the damage was caused by repairs or service provided by an unauthorized center.
General Warranty Periods
One (1) Year Warranty PARTS, Ninety (90) Days Warranty LABOR
- StompIO
- StealthPedal
- StealthPedal CS
- AmpliTube 3 Pedal
- ARC System
- ARC System TDM
Ninety (90) Days Warranty
- StealthPlug
- StealthPlug CS
- AmpliTube Fender™ Studio
- iKlip
- iKlip MINI
- iRig
- iRig Mic
- iRig MIDI
For European Union Countries, please refer to European Union Product Warranty Directive to determine warranty within your country.
IK Multimedia 1 Year Warranty