IK Multimedia - Support

Welcome to IK Multimedia Technical Support Form

Before to submit this form, please review your User Manual or visit the FAQ page and review the content, as there is a chance that your issue can be solved through.

If you could not find an answer to your question/request, please complete the Technical Support Form in detail, providing us with all the required information. A representative will respond to you in a timely manner, usually within 24 hours (weekend excluded).

Step 1: Description of your IK product and your system set up

Please Note: fields marked with the dots • are Required.

Tecnical Support Area
• Choose your country:

Product Information
• Product:
• Product version:	HELP
• Product Serial Number:	HELP

Hardware information
• Platform:
• Processor:	HELP Other
• CPU speed (MHz or GHz):	HELP
• RAM (GB):
• Audio Interface or SoundCard:
• MIDI Interface:	HELP
• Keyboard MIDI interface/MIDI Controller:	HELP

Software information
• Operating System version:	HELP Other
• How are you using our product?
• Host sequencer:	HELP Other
• Host sequencer version:	HELP